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4.0

Sent him an original Carter carb and he offered a new one which I purchased (should have rebuilt mine because the new one looks like a plated USED something). Got the new one (did not install it yet) and all of the plugs and vacuum lines that were on my original carb.

were not on the new one. There was an additional lever that was not on my carb. Called him to find out what the other lever was and he said to tie it off. Suggested that he should have gave me the new carb with the plugs and vacuum hoses from my mine to keep the same set up (I am not a carb expert).

Also so I did not have to go out and buy them. He told me I should not be messing around with something I knew nothing about, asked me if I wanted him to send me plugs and I said he misunderstood the reason for my call. Was just asking for help and suggesting he set up the new carb with the hose/plugs that were on my carb that I sent him (not much carb experience). He shut me right off, said he was getting nervous and going to hang up on me, which he did.

I have a 57 chevi and T-bird and am fairly good at engine work. I am 69 and have a 30 year old business designing and building special machines, so I am not a dummy (www.marissystems.com). I have never treated a customer like Chuck did with me. What the *** is wrong with him.

I hope this carb works good when I put it on the T-Bird. I will buy another one from others before I will ever go back to him. He must make his share of money because there are enough people still out there that need his services, but my suggestion is STAY AWAY. I am so angry and upset at the way I was treated.

I am a really a nice guy and it takes a lot for me to feel this way about anyone. BAD EXPERIENCE!!!

Reason of review: Poor customer service.

Location: Rochester, New York

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HE DID BASICALLY THE SAME THING TO ME WHEN HE FOUND OUT I WAS A LONG EXPERIENCED AND PROFESSIONAL AND CERTIFIED MARINE MECHANIC. WHEN I STARTED ASKING HIM ALL KINDS OF AWKWARD QUESTIONS HE GOT "NERVOUS" AS YOU SAY AND SAID HE WASN'T INTERESTED IN MY BUSINESS ANYMORE LOL.

TOTAL FLAKE. KNOWS NOTHING ABOUT CARBS.

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